- Office for National Statistics & Forrester
Buyers Researching Their Purchases Online
Buyers Transacting Online
Business customers have shifted from wanting transactional relationships to collaborative relationships with their suppliers. As a result, they are now assessing value on a much broader range of elements.
Traditional websites only offer some of these elements of value. Large amounts of customers are still choosing to buy offline.
We believe that growth in B2B e-commerce comes not by making traditional online processes faster and better, but from driving process innovation.
Business customers have shifted from wanting transactional relationships to collaborative relationships with their suppliers. As a result, they are now assessing value on a much broader range of elements.
THE TABLE STAKES
Traditional websites only offer some of these elements of value. So customers are still choosing to buy offline. We believe that growth in B2B e-commerce comes not by making traditional online processes faster and better, but from driving process innovation.
At Silverwing, we develop enterprise-grade digital infrastructure to enable smoother, faster, and more coordinated business processes. Our aim is to help businesses focus on selling rather than negotiating.
Learn more about our innovative processes
View Silverwing Products
| REACH |
NEWVALUE |
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| GUIDANCE | Rather than having to interact with each customer in isolation, reach all customers at once | |||||
| SPEED | Rather than responding to tenders, proactively inform customers about decisions that could save money for all | |||||
| PRICING | Rather than negotiating with customers over several weeks or months, allow them to transact in just a few clicks | |||||
| FLEXIBILITY | Trusted pricing that makes customers choose you every time, knowing they are paying the best and fairest price | |||||
| EXISTING VALUE |
Rather than having to commit volumes or save up spend, allow customers to buy on demand | EXISTING VALUE |
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| TODAY | FUTURE | |||||
An ecosystem that reduces the premium of early adoption and encourages referrals to drive the adoption of new technologies
Digital Processes that are hassle free and enable a quick response to customer demands, anywhere, at the click of a button
Boost market share by providing new value to customers. Get ahead of the competition by selling rather than negotiating
Reduce customer acquisition and servicing costs and free up resources previously tied into duplicated transactional processes
